Developing our ‘Path to Impact’ Strategy
Road mapping a more equitable, person-centred, and seamless health system that positively impacts health outcomes in our community.
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Developing a new strategic direction is a significant milestone for any organisation, and SEMPHN is no exception. With the release of our new Strategic Plan 2023-28, 'Path to Impact,' we have established a clear roadmap to guide our organisation to foster and support a more equitable, person-centred, and seamless health system that positively impacts health outcomes in our community. This new strategy reflects our vision to create opportunities for the people in southeast Melbourne to live their healthiest lives.
"We drew on the outstanding work done by SEMPHN since 2015, considering our past strategies, business plans, other PHN strategies as well as sector frameworks and best practice approaches."
Quinn Pawson, Chief Executive Officer
The 'Path to Impact' strategy was developed through a collaborative and inclusive process that involved various stakeholders, including our Board, Clinical and Community Council, Executive Leadership Team and our staff.
Staff members played a vital role in shaping our new strategic direction through their contributions via online and in-person surveys, feedback sessions, meetings and workshops.
This strategy serves as a refocusing and strengthening of our efforts to create positive change in our community and the wider health sector. It clearly articulates our role within the healthcare system and community, highlighting how we maximise our value to southeast Melbourne communities, health service consumers and providers, funders, and policy makers.
We add value through our core services of evidence, planning, and influencing services, capacity building services, and commissioning services.
To create measurable and high-quality outcomes, our strategic plan is built upon five key pillars:
- Population health and service demand: We focus on understanding the health needs of our population and designing initiatives that address those needs effectively and equitably.
- Consumer-focused healthcare: Our strategy places a strong emphasis on delivering care that aligns with what matters most to our consumers, improving their health outcomes and overall experiences.
- Vibrant primary health services: We work towards building a strong primary health sector that delivers quality, accessible and integrated care, enhancing the well-being of our community.
- Innovation and system reform: We actively seek innovative solutions and drive and influence system reform to improve the efficiency and effectiveness of healthcare delivery.
- Excellence and sustainability: We strive for excellence in our operations and promote sustainability to ensure the long-term impact and success of our organisation.
Each pillar is supported by strategic initiatives and projects that outline the specific actions we will take to drive change. Furthermore, these pillars align with goals that contribute to our overarching vision, and we have established signposts to success and defined measures to track our progress and the value added.
"What sets our 2023-28 strategy apart is its evidence-based approach, integrating the best available research evidence with clinical expertise, practice wisdom, and consumer values."
– Quinn Pawson, Chief Executive Officer
Our strategy draws on frameworks such as the Quintuple Aim for healthcare improvement and Value-Based Healthcare. These frameworks enable us to enhance the care experience, improve population health outcomes, reduce costs, promote workforce well-being, increase equitability and access to services, and align value with how consumers experience their health.
Our commitment to being person-centred has never been stronger. The pandemic has emphasised the importance of consumer-focused care, and our strategy reflects this by setting goals that prioritise improving health outcomes and experiences that matter most to consumers and enhancing their care experiences. We are dedicated to delivering tangible results and ensuring our work has a positive impact on the community.
"With the 'Path to Impact' strategy as our guide, SEMPHN is poised to make substantial strides in improving the health and wellbeing of the southeast Melbourne community and the broader health system."
– Quinn Pawson, Chief Executive Officer
We remain steadfast in our commitment to our values of community, collaboration, accountability, respect, excellence, and solution-focused approaches. As we embark on this transformative journey, our priorities in mental health, Aboriginal and Torres Strait Islander health, workforce health, digital health, population health, aged care, and alcohol and other drugs remain. We continue to use our Needs Assessments and data insights to understand and prioritise areas of greatest need.
Our ‘Path to Impact’ clearly maps how we will positively impact our community, the context we work within, the focus of our work and services we deliver, the changes we want to achieve and how we will add value for the community. We are poised to make a real and positive impact on the community and the broader health system that leads to:
- Better health and wellbeing for individuals, families and communities
- Consumer-focussed healthcare delivered across the region
- A more integrated healthcare system.
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South Eastern Melbourne PHN
Level 2, 15 Corporate Drive
Heatherton Victoria 3202
ABN 65 603 858 751
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